Customer Service Officer

• Full-Time
• Accra — near the Kwame Nkrumah Interchange
• 3 openings
• National Service welcome

About the Role

We are hiring three Customer Service Officers to be the first point of contact for our customers, delivering prompt, friendly and professional service.

Key Responsibilities

• Attend to customer enquiries in person, by phone and online.
• Process orders and provide accurate product and service information.
• Resolve complaints promptly and escalate where necessary.
• Build positive customer relationships and follow up on requests.
• Keep accurate records of customer interactions.

Qualifications & Requirements

• HND / Degree in Graphic Design, Hospitality, or Business Administration.
• Excellent communication and interpersonal skills.
• A customer-first attitude with patience and professionalism.
• Good computer literacy.